Wishing You a Spam-Free New Year

January 11th, 2008

Here’s a resolution everyone should make: Become spam-free in 2008!

Now, before we go any further, you should know that this may be impossible. But following a few guidelines, detailed below, may help to relieve your spam problem.

If you have been using your current e-mail address for years, and you are receiving boatloads of spam, using the measures described below may not stem the tide. It is far easier to prevent your address from getting on a spammer’s list, than to remove it once it’s there. Therefore…

Consider starting fresh with a new e-mail address! It’s simple to sign up for a new address with web-based e-mail providers Yahoo!, Gmail, or Hotmail. These providers have built-in anti-spam features. If the primary e-mail address you use is provided by your Internet service provider (ISP), it may be possible to change your address, or add a new one. And once you set up your new address, send out a “change of address” e-mail to everyone in your address book, and then start following the guidelines below.

But if you are loathe to give up your existing address for any reason, you can download and install an anti-spam program. On-Site Solutions does not endorse any specific anti-spam software, but here are a couple that come highly recommended:

Mailwasher

Cloudmark

Guidelines for Avoiding Spam

  1. Keep Your Address Private! Do not post your e-mail address on any web site, including your own (use a web-based form instead), other people’s guest books, MySpace, YouTube, FaceBook, Flickr, or any other social site or web forum. Spammers use software that comb web page after web page, looking for e-mail addresses.

    Also, refrain from using your primary e-mail to sign up for anything online! That’s a good way to generate junk mail. This includes contests, free recipes, downloading wallpaper… anything!

    If you really, really want to sign that guest book or download that wallpaper, you can type out your address in this manner: “your_name at email_service dot com”. A human being can understand this, but spambots do not. OR you could…

  2. Use a “Disposable E-mail Address”. Go to Yahoo!, Gmail, or some other free, online mail service, and create an address that you can easily remember. Use this when you need to leave your address in a “public place”. Save your primary address for friends, family, and business associates. You can also create an address used specifically for subscribing to newsletters and mailing lists.
  3. Uncheck Offer Boxes. Often when you sign up for accounts or purchase things online, there’s a little box down at the bottom asking if you would like to receive additional offers. Uncheck that box! Checking this little box gives the web site owner your permission to sell your e-mail address!
  4. Use the BCC Option. Most e-mail services have a “blind carbon copy” option, usually referred to as “BCC”. If you are sending an e-mail to a large number of people, don’t put all those addresses in the To: field… use the BCC: field instead. This is a courtesy to all the people you are e-mailing. By keeping their addresses hidden, you are helping to defeat the spammers.

When You Do Receive Spam…

  • Don’t open it! Many spam e-mails contain code that will ping the spammer’s server to indicate that your address is valid. Then they will sell your address to a hundred more spammers.
  • Don’t reply to it! Then they know for sure your e-mail address is valid, and they’ll sell it to a hundred more spammers.
  • Don’t try to unsubscribe it! Again, this will signal a valid address to the spammer, and they’ll sell it to a hundred more spammers.
  • Don’t participate in chain mail! Your address will get carried forward to thousands of other computers, and the potential for it to be harvested by spammers increases a thousand-fold.
  • Do delete it! Preferably without even opening it!

 

Remember, if an e-mail is not addressed to you,
and it is not from someone you know…
it’s SPAM!

Happy New Year!

January 2nd, 2008

All of us at On-Site Solutions wish you a happy new year, free of computer viruses, spam, and spyware!

— On-Site Solutions, Inc.

My Computer’s Too Loud, and it’s Driving Me Crazy!

November 6th, 2007
What’s that noise? It’s coming from that box on the floor… It’s my computer!!! Is it gonna blow up?!?

No, your computer is probably not going to blow up. There are a few different things that can generate noise from the depths of your computer. Let’s take a look at them, one by one.

Fan

This is probably the most common noise heard coming from a computer. All computers have fans, sometimes more than one; their purpose is to cool the temperature inside your computer. Newer computers usually have temperature sensors inside, and when the heat rises, the fan(s) speed up to provide more cooling, resulting in a louder noise. This should only last for a few minutes, however, and then the fan should go back to its normal low hum.

If a fan in your computer is making an abnormally loud noise, there are a couple of things you can do to fix it.

  1. Make sure that there are no papers or other objects blocking the vent holes at the rear of your computer. This will make the machine overheat.
  2. If you are comfortable with opening up your computer, you can use a can of air to clean out the inside. Pay special attention to the fans and power supply.
  3. You may need to move your computer to a cooler location. If the computer is in a desk with a cupboard door, leave the door open. It it’s on top of a desk, move it away from walls.

If none of the suggestions above works, you can call us at (909) 985-3249 to diagnose the problem.

CD-ROM, DVD

The CD-ROM or DVD drive on your computer will make a certain amount of noise, but only when that unit is in use. A clicking sound coming from the drive may indicate drive failure. If you hear this, call us!

Power Supply

The fan that you see at the back of your computer is a part of the power supply. If this fan is making an unusual amount of noise, that may indicate a failing power supply. Give us a call at (909) 985-3249, and we can replace that power supply for you.

Hard Drive

The hard drive in your computer will add its typical humming sound to the computing environment.

A repetitive clicking sound coming from your hard drive is not normal. You may want to call us to back up your files and replace the drive — soon!

Modem

If you use DSL or cable broadband to access the Internet, then you wont hear a peep out of those devices. But if you are still using a dial-up modem, then you are well-acquainted with the familiar screechy connection noise!

Did you know that in most computers, the modem noise can be disabled? Call us at (909) 985-3249 to see if we can turn off that annoying modem sound!

Floppy Drive

For those of you who still have floppy drives on your computer, you have probably heard noises coming from it, when a disk is inserted. Any time the computer accesses a floppy disk, you will hear a noise coming from it. And usually on start-up and shut-down, the floppy drive will make itself known. For the most part, these are normal sounds.

Word Alternatives

September 28th, 2007

Microsoft Word is a standard application on most business computers. There are several factors that could compel you to search for an alternative.

Here are a couple of programs that you can use to replace Word. The nice part is, they’re both free!

  • OpenOffice.org Office Suite: Compatible with all other major office suites, the product is free to download, use, and distribute. It is available for Macintosh, Windows, and Linux.
  • IBM Lotus Symphony: Lotus Symphony will import, edit, and save a variety of file formats including Microsoft Office files. It is available for Windows and Linux, with support for Macintosh planned for the future.

 

Another trick of the Spammer…

September 5th, 2007

We noticed this morning another clever ploy to get us to open an e-mail attachment from an unknown source. It came along with a Microsoft Word document in rich text format.

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Beware the PDF Attachment

August 21st, 2007

A lot of people are receiving e-mails with no subject, which have PDF files attached.

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‘Spam’ Has Sent You a Greeting Card

August 15th, 2007

Have you been getting a lot of e-mails lately, announcing that you have received a greeting card, holiday card, or funny postcard?

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